Clover Japon Co., Ltd. (hereinafter referred to as ‘our company’) has established the following privacy policy (hereinafter referred to as ‘this policy’) regarding the handling of users’ personal information for the services provided on this website (hereinafter referred to as “this service”).

Article 1 (Personal Information)

The term ‘personal information’ refers to the ‘personal information’ as defined in the Act on the Protection of Personal Information, and refers to information about living individuals that can identify a specific individual by name, date of birth, address, telephone number, contact details, or other descriptions contained in the information , as well as information that can identify a specific individual from that information alone, such as data related to appearance, fingerprints, voiceprints, and the policyholder number on a health insurance card (personal identification information).

Article 2 (Method of Collecting Personal Information)

When users register to use our services, we may ask for personal information such as name, date of birth, address, telephone number and email address. We may also collect information about transactions and payments that involve the user’s personal information, from our partners (including information providers, advertisers and advertising recipients. Hereafter referred to as ‘partners’).

Article 3 (Purpose of Collecting and Using Personal Information)

The purposes for which our company collects and uses personal information are as follows.

1. To provide and operate our services.
2. To respond to enquiries from users (including verifying their identity).
3. To send emails about new features, updates, campaigns, etc. for the service the user is using, as well as information about other services provided by our company.
4. For maintenance, important announcements, and other communications as necessary.
5. To identify users who have violated the terms of use or who are attempting to use the service for fraudulent or improper purposes, and to deny them access to the service.
6. In order to charge users for paid services.
7. Purposes incidental to the above purposes of use.

Article 4 (Change of Purpose of Use)

1. Our company will only change the purpose of use of personal information if it is reasonably recognised that the new purpose is related to the original purpose.
2. If the purpose of use is changed, the Company shall notify the user of the new purpose of use in the manner prescribed by the Company or announce it on this website.

Article 5 (Provision of Personal Information to Third Parties)

1. Except in the following cases, we will not provide personal information to third parties without obtaining the user’s consent in advance. However, this does not apply in cases permitted by the Personal Information Protection Law or other laws and regulations.
   1. When it is necessary for the protection of a person’s life, body, or property, and it is difficult to obtain the consent of the person.
   2. When it is particularly necessary for the improvement of public health or the promotion of the sound upbringing of children, and it is difficult to obtain the consent of the person in question.
   3. When it is necessary to cooperate with a national agency, local public body, or an individual or entity entrusted by either of the former two in executing affairs prescribed by law, and obtaining the consent of the individual in question is likely to impede the execution of said affairs.
   4. When the following matters have been announced or made public in advance, and our company has submitted notification to the Personal Information Protection Commission.
      1. The purpose of use includes providing the information to a third party.
      2. Items of data provided to third parties.
      3. Means or methods of providing to third parties.
      4. To stop providing personal information to third parties at the request of the individual.
      5. How to accept requests from the individual.
2. Notwithstanding the provisions of the preceding paragraph, in the following cases, the recipient of the information shall not be considered a third party.
   1. When our company consigns the handling of all or part of personal information to the extent necessary to achieve the purpose of use.
   2. When personal information is provided as a result of a merger or other business succession.
   3. In the case of jointly using personal information with a specific person, if the person has been notified in advance or has been placed in a position where they can easily find out the following information: the fact that the information will be used jointly, the items of personal information that will be used jointly, the scope of the persons who will use the information jointly, the purpose of use for the persons who will use the information, and the name of the person who is responsible for managing the personal information in question.

Article 6 (Disclosure of Personal Information)

1. When the individual requests disclosure of their personal information, we will disclose it to them without delay. However, if disclosure falls under any of the following, we may not disclose all or part of it, and if we decide not to disclose it, we will notify the individual to that effect without delay.
   1. There is a risk of harm to the life, body, property or other rights or interests of the person or a third party.
   2. In cases where there is a risk of significant interference with the proper implementation of our business.
   3. In cases where it would violate other laws and regulations.
2. Notwithstanding the provisions of the preceding paragraph, information other than personal information, such as history information and characteristic information, will not be disclosed in principle.

Article 7 (Correction and Deletion of Personal Information)

1. If the personal information held by our company about the user is incorrect, the user can request that our company correct, add to or delete (hereafter referred to as ‘correct, etc.’) the personal information, in accordance with the procedures specified by our company.
2. If our company receives a request from a user as described in the previous section and determines that it is necessary to respond to that request, we will make the necessary corrections to the personal information without delay.
3. When we have made corrections etc. based on the provisions of the preceding paragraph, or when we have made a decision not to make corrections etc., we will notify the user of this without delay.

Article 8 (Suspension of Use of Personal Information, etc.)

1. If the Company is requested by the individual to suspend or delete the use of their personal information (hereinafter referred to as ‘suspension of use, etc.’) on the grounds that the personal information is being used for purposes other than those specified or that it was obtained by wrongful means, the Company will conduct the necessary investigation without delay.
2. If it is determined that it is necessary to respond to the request based on the results of the investigation in the preceding paragraph, the use of the personal information in question will be suspended without delay.
3. When we have suspended use, etc. in accordance with the provisions of the preceding paragraph, or when we have made a decision not to suspend use, etc., we will notify the user of this without delay.
4. Notwithstanding the preceding two paragraphs, if there are cases where there are significant costs involved in suspending use, etc., or other cases where it is difficult to suspend use, etc., and if it is possible to take alternative measures necessary to protect the rights and interests of users, then these alternative measures shall be taken.

Article 9 (Changes to the Privacy Policy)

1. The contents of this policy may be changed without notifying users, except in cases where laws and regulations or other matters specified in this policy require otherwise.
2. Unless otherwise specified by our company, the revised privacy policy shall come into effect from the time it is posted on this website.

Article 10 (Contact for Inquiries)

For inquiries regarding this policy, please contact the following.
Contact Us